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Troubleshooting

  • How can I change the Wi-fi configuration or set up my Counter in a new place?
  • My Counter is connected but displaying blank flaps or just the number 1 on the right.
  • I cannot connect my Counter with a Wifi connexion. Can I connect it through an Ethernet cable?
  • My Counter is connected but has gone crazy and is displaying the wrong number of Likes or Followers
  • After having followed the wifi connection process on my.smiirl.com, my Counter is still "disconnected"!
  • I've requested access to a Counter, how should I proceed now?
  • My Counter ID is not recognized
  • What happens when my Counter goes beyond 99,999?

Categories

  • Billing and shipping
  • Custom Counter
  • Like Counter (Facebook)
  • Follower Counter (Instagram)
  • Install your Counter
  • Troubleshooting
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