My Counter displays one striped flap on the far left, what does it mean?

If your Counter only displays one striped flap on the far left, it means that it’s broadcasting its own Wi-Fi network.

Thus, it’s ready to be connected, which means it isn’t just yet 😉

To connect it, don’t you worry, it’s fairly easy. All you have to do is log into your My.Smiirl account by clicking here: Then, click on “Reconnect my Counter”.

By following the steps you’ll be given, your Counter will (re)connect and display the data you desire.

However, if after following those steps your Counter doesn’t display the right data, please contact our support service by shooting us an email at

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