What does the warning sign in My.Smiirl account mean?

Oh! You are connected to your My.Smiirl account and you've noticed a warning sign next to your Counter under the section My Counters? 

Don't worry, the sign is to make you aware that there is something wrong with your Counter that you need to fix.

When you click on it, you will check if you need to reconnect your Counter or to renew its link with Facebook/Instagram or the platform hosting your data.

In order to reconnect your Counter via Wi-Fi, please follow the steps available on the articles below:

Facebook/Instagram Counter: How can I connect my Facebook/Instagram Counter to the Internet via Wi-Fi?

Custom Counter: Does my Custom Counter have to be connected to the Internet?

In order to renew the link with your Counter, please follow the steps described in the articles below:

Facebook Counter: I need to link my Facebook Counter to my Facebook page. How should I do it?

Instagram Counter: I need to link my Instagram Business account with my Instagram Counter. How should I do it?

Custom Counter: How does the Custom Counter display my data?

Once it is done, the sign will be removed ๐Ÿ˜‰

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us