Does my Custom Counter have to be connected to the Internet?

Well, YES!

The Custom Counter needs a power outlet and an Internet connection (via Ethernet cable or Wi-Fi) in order to act as a bridge between any platform hosting the data you want to display and the Counter itself. You will only need to create a JSON URL, you can find more information published in the following article of our Help Center: How does the Custom Counter get access to the data I want to display?

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