I cannot connect my Counter with a Wifi connection. Can I connect it to an Ethernet cable?
Yes, you can! And it's really easy ;)
Take your Ethernet cable and follow the instructions below :
1. Log in to your my.smiirl account.
2. Click on Install if you can't see your Counter yet, or on Connect to the Internet if you see your Counter.
3. Select via Ethernet when you are asked to choose between a WiFi and an Ethernet connection.
4. Follow the steps on the interface (you'll basically need to plug in the power cord and the Ethernet cable, and to wait for a few minutes).
Please note that the Ethernet cable should go from your Counter to your WiFi box ;)