Error 901: My Counter ID is not recognized.

If, when you enter your Counter ID and click on " Save" nothing happens or you get the following error message: 

Well make sure that:

- You have entered the right ID. ⚠️ Check the spelling carefully, and beware the font “8” and “b” could look alike. And there’s no O, it’s a zero. 0️⃣

- Your browser is up to date