When will I receive my Facebook/Instagram Counter?

For the Instagram and Facebook Counters, the shipping period estimation is counted in working days: from Monday to Friday, without public holidays. 

We validate and send your order’s details to our logistic center right after the payment confirmation.   

If your order is completed before 12:00 pm (midday) (GMT+1), the parcel will be shipped on that very day. In the opposite case, the parcel will be sent the day after.

Exception: as our parcels are prepared from Monday to Friday, an order completed between Friday 12:00pm (midday) and Sunday 11:59 pm will be sent on the following Monday.

NB: If a product were to be out of stock, the customer will be notified of the estimated delivery time on the website and in the order success email after placing the order.

In short

Here’s an estimation of the shipping period once your order has left our warehouse:

France 1 to 2 working days
2 working days
Out of EU 3 working days*

*Outside of the European Union, additional days can be added to this period because of potential customs controls.

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