How to change the Instagram business account linked with my Counter?

Here's what you need to do to link your Counter to another Instagram business account:

1- Log in to My.Smiirl

2- In the "My Counters" section, click on Settings

3- Click on Link my Counter to an Instagram Business Account

4- You'll be directed to Facebook, click on Edit Settings

5- Make sure you select the Facebook page that is linked to your Instagram business account and give Smiirl the authorisation to access it (further info here)

Don't worry, we won't be able to do anything on your page, but this will allow your Counter to get your number of Followers

Once you are back in your Counter's settings, select your Instagram account in the dropdown menu and click on Save.

After a few minutes, your Counter will display the right number.

What if doesn't work? In that case, you will have to double check these two things:

1- Do you have rights on the Facebook page (admin, editing, etc, rights)? You can read this article if you're not sure. If you don't have admin rights yet, please note that there can be several administrators for the same Facebook page 😉

2- When you saw this page, did you say YES to these two questions: Read content posted on the Paget" and "Manage accounts, settings, and webhooks for a Page"? You'll need to double-check this once you're sure that you have admin rights. You can find further info about it here.


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